Orders are usually shipped on the next business day.
The delivery times, unless otherwise stated on the product page, are as follows:
Note: The return must take place at the latest 30 days after receipt of the sandals.
Write your name and order number clearly on the front of the package so that we can easily assign it to your order in our system.
Please use a trackable shipping method when returning an order, and keep the receipt safe.
If properly returned, your money will be refunded within 7 days to the form of payment you used to make the purchase.
Bokynas are true to size, so to get the best fit choose your regular shoe size. If your measurements fall in between two sizes, we recommend choosing the larger size. you can find more information in our size guide.
Individually customizable with adjustable strings.
Suitable for the beach and a walk in the summer rain.
Soft, non-abrasive and padded sole for comfortable walking.
100% free of animal products.
In size 10 the Bokynas are 3.9" wide. If your feet are slightly wider, they would still be suitable. But, for a wide fit, we recommend our Freedom Collection. The models from this collection are available in a special wide fit to accommodate any size foot.
Yes, by moving the side cords, our Bokynas can be made a bit narrower.
No, the cords don't get any bigger when you wear them. They do not wear out but keep their shape. But that also means that you can't "shrink" them.
The sole is 2 cm thick at the back of the heel and 1 cm thick at the front.
Bokynas do not have a footbed or insole. Nevertheless, all our sandals have flexible soles so you can enjoy nothing but comfort at every step.
The ribbons that the bands are made of are very soft. But don't take our word for it - here is what one of our wonderful customers Alison says: "The cords fit super, are butter soft, and you don't notice them at all." Alison purchased a pair of Turquoise Soulmates on 25 May 2021.
As the extent and location of each person's bunion will be different, it is difficult to give one answer to suit everyone. We have had previous great feedback from customers who have purchased the SOULMATE model, as the bunion fits exactly into the gap between the straps. However, this result cannot be generalised for every unique customer situation.
Because the size of each person's arch will be different, it is difficult to give one answer that will suit everyone. If your arch is very high you may not be able to tighten the straps enough to make sure the sandals stay firmly on your feet. However, this result cannot be generalised for every unique customer situation.
Yes, you have good grip in the Bokynas. The cords fit well to the foot, so you don't slip around. The sole is also contoured which prevents slipping.
The Bokynas are colorfast and can be washed by hand with warm water and soap.
Yes, they are comfortable to wear even on long distances. The cords are very soft and do not rub. The sole is pleasantly flexible. There is a light profile which provides good grip.