Return policy

Is something not quite right? Don’t worry. If for any reason you are not completely satisfied with your purchase, you can return the item(s) within 14 days of delivery.

Are your sandals not fitting properly? You are welcome to exchange them for a different size. However, we do not offer direct exchanges for logistical and health reasons. Simply return your order and place a new order with the desired size or colour.

In order to apply for a return, the returned product must: 

– Be returned within 14 days of delivery.
– Be unworn and returned in original condition.
– Have all tags and plastic stickers attached.
– Include the original packaging.

Return address

NAM Logistics Co., Ltd.
(Boxme Fulfillment Center)
42 Patthana Chonabot 3 Rd
Khwaeng Khlong Song Ton Nun
Khet Lat Krabang, Krung Thep Maha Nakhon 10520

If returned properly, your money will be refunded within 7 days to the payment method you used for the purchase. 

Size Guide
US EU Length of the sole
5 36 9.3 inch / 23.7 cm
6 37 9.6 inch / 24.5 cm
7 38 9.8 inch / 25 cm
8 39 10.2 inch / 26 cm
9 40 10.5 inch / 26.7 cm
10 41 10.6 inch / 27 cm
11 42 10.9 inch / 27.7 cm
12 43 11.2 inch / 28.5 cm

Choose the right size

Bokynas are true to size, choose your regular shoe size. 

If you have between two sizes we recommend to choose the larger shoe size.

The lengths in the size chart refer to the length of the sole, not the length of your feet.

If you have any questions write us a message.